[Resolved] Oxigen Wallet — debited (theft) amount 8000 rs from my credit card | |
Money transfer from my credit card to www oxigenwallet com gurgaon I got a phone call thru # at 11.30 hrs 22-sep-2017 ; he introduce herself as sbi bank credit exe. And asked the credit card card no. But i refused to say my card details. And they forced me from that day onward i am unable to login my account and received otp which says 4000rs + 4000rs debited from my card. Immediately i tried to contact sbi credit card but its always waiting pool for my no nearly 30 mins. And unable to contact alter receive messages also form sbi. But they debited amount from my credit card without any information. After statement received then only i came to know the amount is debited without my knowledge. That transaction is fully cheated and not initiated by me there is no relation ship with them. The same company cheated lot of people and they complaint already but even though bank not taken any action or block particular company. Please guide me what to do. I Was this information helpful? | |
Apr 25, 2018 Complaint marked as Resolved Not at all resolved my request. but they itself changed status as resolved. Oxigen Services India customer support has been notified about the posted complaint. Verified Support Nov 22, 2017 Oxigen Services India Customer Care's response Hi Parindia, Doesn't sound good! Please report this to your bank immediately. When the bank approves it as a fraudulent charge, forward us the e-mail from bank at fraud.[protected]@myoxigen.com. Our team will investigate the issue further. Thanks, Oxigen Care | |
2 Comments | |
Comments
The reported issue is not resolved.
SBI bank and www oxigenwallet com gurgaon cheating people through theft money from credit card without otp shared. And i dont have any relation ship or credit in oxigenwallet. then why they using my card without my knowledge. And SBI is not saying or submitting the proof what they invistagete to my compliant.
FRAD SBI and FRAD oxigenwallet
Admin please help me to resolve. Now SBI bank simply asking to pay 8000 from me.
Help me what to do
SBI bank and www oxigenwallet com gurgaon cheating people through theft money from credit card without otp shared. And i dont have any relation ship or credit in oxigenwallet. then why they using my card without my knowledge. And SBI is not saying or submitting the proof what they invistagete to my compliant.
FRAD SBI and FRAD oxigenwallet
Admin please help me to resolve. Now SBI bank simply asking to pay 8000 from me.
Help me what to do
57%
Complaints
687
Pending
0
Resolved
393
+91 12 4677 3377 [Customer Care]
+91 12 0719 1010 [OxigenWallet]
+91 12 4716 1100 [Head Office]
Plot No. 94, Institutional Area, Sector 32, Gurgaon, Haryana, India - 122001
I understand your statement. Could you please let me know what is the relationship to us to purchase from you for 8000 rs. Its debited from the attached source 8000rs simply . I can see lot of complaints against the attached source not only for me.
Thanks,
Parindia