Oxigen Wallet — have not got back the amount of failed transaction

Address:Jaipur, Rajasthan

Sir, I have not got the refund for the failed transaction of Rs 322. Please refund my money at the earliest.. Wallet number [protected] Transaction id...[protected] Date 22nd Jan 2015 It past more than a month but I have not got my money refunded... I called more than 3 times on the care but they just promised to refund but not do the need full... I mailed 4 times on care email but have not got any response from them too.
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    Oxigen Services India Phone
    +91 12 4677 3377 [Customer Care]
    +91 12 0719 1010 [OxigenWallet]
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    Plot No. 94, Institutional Area, Sector 32, Gurgaon, Haryana, India - 122001
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