[Resolved]  Pai International — samsung mobile

Address:

Hyderabad, Andhra Pradesh, 500072

Hi team,

Below is the mail that was written sbi bank and i am also looking to hear from your team.. What the deal you fool customers.

Please help me to understand the (Below) offer i just wanted to swipe my sbi card for 17, 900 and your executive informed and shared that 10% cashback is there only on emi conversation so i forcefully converted the amt.

Please make me understand below points, also written the same to sbi bank:

Dear team,

I have few concerns as follows:

1.

I brought mobile from pai showroom dated august 15 2017 and received confirmation from showroom executive that i shall receive 10% cashback or maybe 5% cash back but i received only rs 708.84 dated august 17, 2017 and unable to understand how this amt is calculated as 10% on my buyng amt 17, 900 comes to rs.1790 and 5% comes to rs.895

Please request you to help me to understand the same.

2.

I seen few debits showing dated august 19, 2017 rs.200.55 and rs.36.25 and other dated september 19, 2017 rs.168.08 and rs.30.25

Now the concern is why this amt is getting debited, if i am right this may be towards the emi conversion on my buy but please understand i was confirmed that there will be no interest charged on my emi conversion.

I see that bank already debited total (200.55+36.25+168.08+30.25) which comes to 435.13 and still i am not sure how many emis the amt was converted and how much money will be debited from my account.

In total cashback given was 708.84 and amt debited was 435.13, so final total cashback as on date shall be 708.84 - 435.13 = 273.71 and not sure how much more amt will be debited from my account for rest of the emis.

Please team request you to give me complete clarity through mail so that i discuss and show pai showroom executive the mail copy and proceed accordingly.

I am completely disappointed on this matter.

Regards,

Ashish chand
[protected]