Panaga Indane Gas Services — Denial to Provide cooking gas in spite of giving all the documents

Address:Bangalore, Karnataka

Dear Sir/Madam, We had been to Panaga Indane Gas Agency Address below No.25/1A-2.Halanakanahalli, Carmalram Post, Sarjapur Road, Bangalore-560035 Tel 25746111, 25746112, 25746113 My wife and Me had been to this agency thrice. On the first visit they asked us for a list of documents. We reached there at 4 PM and the person working there asked us to come on the next day even though the working hours are till 5. So reached on 28 Feb morning sharp 10AM and provided all the documents asked by them. 1. Electricity Bill 2. Passport copy 3. PAN Copy 4. Rental Agreement 5. Adhaar Card Copy 6.3 Photos Passport size 7.Cancelled cheque Leaf Also as asked by the Panaga service guys paid 250 Rupees. She took all our documents and told there will be verification done and gas would be provided (this was on 28 Feb) Have attached the slip as well for your reference I even tried reaching on their numbers Tel 25746111, 25746112, 25746113. They are never reachable, Finally I went to their office today (25 April). They give me a reason that the verification is not yet done and it will take still more time. She gave me the number of Srinivas Phone([protected]).To call him and ask to do verification. Srinivas was trying to again delay the verification process and the people sitting in the office aren’t interested to take anything forward. I'm totally fed up with this agency. Would suggest to give my documents and money back. Woudnt suggest them to anyone.Very bad gas agency. Regards Vinush Mascarenhas [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Bad customers service
Yes their service is very bad.
They ask the customers to call them on their phone numbers[protected], 25746112,[protected] provided which is never reachable.
Their expectation includes the customers should go to their office( which is actually in a remote place) pleading for gas.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Oil Corporation [IOC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    13273
    Pending
    0
    Resolved
    5157
    Indian Oil Corporation [IOC] Phone
    +91 99 1155 4411
    +91 98 4882 4365
    +91 81 2402 4365
    Indian Oil Corporation [IOC] Address
    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Indian Oil Corporation [IOC] contact information