[Resolved]  Panasonic — complaint no[protected]

Address:

Koraput, Odisha

I purchased the panasonic 42 inch plasma TV on 20.05.2013.since last 3 months the tv is having problem in power socket.My complaint no registered with you is[protected].Since then I am receiving calls from your service side that the part is coming from mumbai, which is not materalised till today.The most shocking thing id that one Mr.Behera from your BERHAMPUR SERVICE CENTRE ASKED ME FOR RS9000/- FOR THE PART CITING IMPORTED TVS DO NOT HAVE WARRANTY.One of your technician today came to my home to take out the defected part for reference which I denied anticipating some foul play by your Berhampur centre.Please see that I have purchased other products(refregerater and washing machine) in the same time only believing in the brand PANASONIC.NOW THE PRODUCT IS WITHIN WARRANTY PERIOD, AFTER TWO MONTHS IF THE SAME PROBLEM PERSISTS, THAN I DONT THINK YOU PEOPLE WILL LISTEN.SO I REQUEST YOUR KINDSELF TO REPLACE THE TV ALTOGETHER, OR GIVE WARRANTY ON THE REPLACED PART OR ELSE I DO NOT HAVE OTHER OPTION THAN KNOCKING THE DOOR OF LAW.MY email id-saroj.[protected]@licindia.com