Panasonic India Complaints & Reviews

I purchased Panasonic AC from Vijay sales Tilakroad, Pune on 01-May-2022.
The installation was done on 7th May 2022. Till 3rd June 2022, AC was working good however for some reason, AC cooling is not happening as expected from 4th June 2022.

Panasonic AC has not even completed 1 month of installation however now not working as expected.

Please investigate the issue and replace the faulty piece under warranty.br...

I bought Aircon Split AC, Model No. CS-S18RKY, SERIAL NO.[protected] and [protected] on 06 April 2016.

Company engineer visited on 21 June 22, vide service request no R[protected]. we had paid iNR 500+ Tax. It was diagnosed by service engineer error H-59 . Requested sensor have to be replaced in two to three days. After chasing with your customer care, it was told your service request has been cancelled with out assignment...

I purchased Panasonic 1.5 Ton split ac on 26th May 2022, They delivered 2020 model which was 2 years old with a different model number than the 1 that was in the bill, Now that I have pointed this out they asked me to come all the to warehouse to collect the model that was in the bill, when I brought the replaced model home, to my shock the model year has been erased by the team and delivered. This is an unethical business practice by the...

Hello

We bought the following washing machine in 2016 from Ramesh Corporation, Ahmedabad:
Fully automatic front load, 6kg
Model no: NA-106MC1L01
Serial no:[protected]

It stopped working in 2019, wherein we called the toll free no[protected] and they sent in an engineer who checked it and said it needs a motor replacement. We kept calling them and they eventually said that the part is...

I had ordered the panasonic split ac from flipkart on 30th March.Installation was done on 8th April.I had a technical issue as soon as i switched on the ac, it showed H11 error.so i requested for assistance from panasonic.they responded by sending a technician in a few days, and he told the query will be resolved asap. But as requested I waited 10 days for my ac to work in this hot summer with 42 degrees.A technician comes and says that the...

I had purchased inverter split AC six years ago. The AC has stopped functioning. I have been in continuous contact with the company customer care and service centre but to no avail. They are telling me that the company has stopped producing the spare parts which are needed. How can a company stop providing the split parts after 5-6 years when an average life span of AC is claimed to be 15-20 years.
It was an expensive AC and the service...

Very worst experience faced recently and till now the issue has not closed. Poor customer service and they are simply enclosing that we cannot follow today as it is power shutdown. But the service man collected his duty charges from us till date no follow-up. Personally I've pleased to check and disclose and it's nothing but a minor speaker problem. Being a homemaker with a toddler we couldn't manage tv with audio problem. Kindly look into...

After the purchase of the AC the AC remote internally broke down means the screen of the remote(I think the problem is regarding the chip inside) was not working automatically few months after the purchase. I contacted the service man and told about the issue they told me that we will exchange it and it was during the warranty period.
But i didnt got any information about it now they are saying that I have to pay for the remote. Its...

You have the most irresponsible staff and disgusting after sales service
I would never recommend anyone to buy your products
Highly unprofessional attitude you people have for your customer
Been contacting you from two months but no results
The persons you assign for the complaints never turn up
And revert to you that the job assigned has been done so complaint is closed
No body ever turned up...

I have given my ac to service center guwahati but it is going to be 1 month till now no response is this the 3rd class service do u provide to customers its really worst
my no. Is [protected], [protected] i the name of s d enterprise...

I have bought split AC in the month of March 2022 . After AC instalation we have identified issue and registered complints. After so many visitings by panasonic service persons they said problem with indoor unit i.e, found leakege in indoor unit. hardly used 2 hours.Almost 50 days completed but still the issue is not resolved yet.
Now they are saying that we will repair the product, As a customer how should we agree with that.
panasonic...

I had registered a complain woth their customer care for my water purifier not working. While I called them they said that it will be resolved in 24 hours. But they it has been a month it has not been resolved. Their customer service is really pathetic. Don't go for any product of theirs....

We had a bad experience post buying a Panasonic 584 L with Inverter Side by Side refrigerator (NR-BS60VKX1, Dark Grey). We Purchased this refrigerator on 3rd October 2021, by Paying RS.58740/- from Amazon.

We are just into the 7th month since we purchased this and the same is not in a working condition. Inspection by Panasonic technician confirmed that the Heater, Thermo fuse & sensor of this refrigerator has got damaged and...

This product and brand is a sham. We bought this product last month on 4th of April 2022. The experience from the very beginning was a nightmare. We had to do multiple follow ups to even get it installed. When at last, the installation guy came and opened the box, we found that the copper pipe was missing and had to buy it separately for ₹3200. And now just after a month the AC has stopped working. We raised a service request and the ticket...

One month ago your repair / service team visited and repair / service the ac, but again same problem, not colling...

I registered my Grievance on the customer care portal on 12 April 2022 through my Mobile Number, for the non-cooling of the Split AC installed on my premises. As per the Job Sheet ( Copy attached), one engineer visited to my premises on 14/04/2022, and only detected Gas Leak ( R-410 A), and was paid visit Charges for the detection of the Defect "GAS LEAK", and assured us that REQUIRED GAS WILL BE FILLED ON THE NEXT DAY. Thereafter, again...

I bought an AC on Flipkart on[protected]Order ID: OD[protected], Invoice Number # FADJ[protected]. Invoice attached herewith.

Defective product received, stopped working after 1 month. Service request registered on[protected]. Job ID is R[protected]
Still now there is no solution.

Panasonic Odisha customer support (+91-[protected]) is not responding at all. They are saying they forwarded...

I bought AC on 2nd May, 2022. It's installation happened on 3rd May. Since the time of installation it wasn't working well and after pointing that out to installlation person, he said first time it takes some time and he left.
After some time on the same day it stopped working and has not been cooling at all since then.
I have been raising constant complaint on service center number, but there is not resolution provided and...

I am calling since last 6 days
And they are not caring to send person for servicing
Pathetic service in real sense...

Purchase Details:
Panasonic Viera TH-55ES500D on 23/02/2018 for Rs 53905 from seller - Rahul Electronics Private Limited, Mumbai, and online through PayTM. Extended warranty (warranty number - [protected]) for TV for period 15/08/2021 to 14/08/2021.

Incident Details:
Problem: TV Screen issue - screen blinking and black screen

Complaint history -
Complain number - R[protected] - Date...