[Resolved] Pantaloons Fashion & Retail — bad behavior from baggage counter

jayshree.suvarna

from Mumbai, Maharashtra

Address:

Raigad, Maharashtra, 400094

Today i was shopping in brovali pantaloons kept my tiffin bag in baggage counter but while shopping i lost the coupon given by the lady. She refused to give my bag i told her it was just a tiffin bag she asked to go back and search in mall for the coupon that' s ridicules you are asking a customer to search for coupon in whole mall. And the tone of the lady was too bad they should know how to speak to customer. You can keep my tiffin bag i don't want. Hence forwarder i will not feel like shopping in pantaloons.

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Oct 1, 2017

Complaint marked as Resolved

Pantaloons Fashion & Retail customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2017

Pantaloons Fashion & Retail Customer Care's response Hi Jayshree, we're extremely sorry that you had this experience with us. We completely understand your concern and would like to return your bag. We request you to please visit the store and the staff will help you with the same. In the meantime, please let us know the date and time of your visit so that we can notify the store and also sensitize the staff with your concern.