[Resolved] Pantaloons Fashion & Retail — gift collection
S
Swaagata Das
from Kolkata, West Bengal
Address:
Kolkata, West Bengal
Website:
www.consumercomplaints.in
I am bimal kumar das a regular pantaloons buyer. Today my wife abd daughter was literally harassed by tobin road, kolkata branch for collecting the gifts. When my phone no. Was given it was showing no purchase bt the customer service desk helped us by giving us our card no. Since i was not present there so as my no so my daughter asked fr some time to give the otp to them and they literally illbehaved with them... I was really very disappointed fr this behaviour...
I hope you will look into the matter...
Thankyou
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Nov 14, 2017
Complaint marked as Resolved
Pantaloons Fashion & Retail customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2017
Pantaloons Fashion & Retail Customer Care's response Hi Swaagata, first of all, we would like to sincerely apologise for everything your family members have been through. We would like to assure you that we at Pantaloons do not encourage such behaviour and we will surely take strict action against the concerned staff. We would also like to personally speak to you and resolve all the issues. Hence, it would be great if you could help us with your contact details on [protected]@abfrl.adityabirla.com.
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