[Resolved] Pantaloons Fashion & Retail — non compliance with refund policies
P
PratyushaSen
from Bengaluru, Karnataka
Address:
Thane, Maharashtra, 421302
On 19th march i initiated a return for an item purchased online. Item was picked up on 22nd march. On 31st march i called customer care to inquire about the refund and was informed that the product had reached the warehouse and quality checking was done. After not receiving the refund amount in my account even after 3-4 days, i called customer care again on 4th april. I was subsequently informed that no refund was initiated from the company's end. Pantaloons fashion and retail has held up my refund for no discernible reason.
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Apr 9, 2019
Complaint marked as Resolved
The company has refunded the money
Pantaloons Fashion & Retail customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2019
Pantaloons Fashion & Retail Customer Care's response Hi Pratyusha, thank you for reaching out to us. At the outset, we sincerely regret the inconvenience caused to you. Kindly provide us your contact number for us to speak to you and address the concern at the earliest.
Apr 09, 2019
Updated by PratyushaSen You can mail me at [protected]@gmail.com
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