[Resolved] Pantaloons — Theft of VISA card information of ICICI Bank without knowledge of customer.
A
ANUP KUMAR PANDEY
from Korba, Chhattisgarh
Address:
Bilaspur, Chhattisgarh
I purchased some cloths from Pantaloon store on 04/07/2015 in Magnato Mall Bilaspur (CG) and payment was made by me through ICICI Bank VISA card for Rs. 3800/ receipt no, , 0010930 dated 04/07/2015. My Pantaloon privilege card no. is [protected]. After completion of payment transaction the person sitting in the counter noted csv no. of card and swap my card in his monitor for taking all information of card, when i objected for this act then he told me our software demands this information. I tryed to make complaint about this but they told me that there is no complaint book in the store. then i called the customer care No. of panatlaoon [protected] at 9.00pm but that office was closed.
I am attaching herewith the payment transaction receipt and receipt of Pantaloon
They are illegally collecting the information of Debit/credit card without the knowledge of customer. This has been started in easy day store, apollo hospital also. Sir please look in to the matter. igah
A K Pandey
My email [protected]@gmail.com
Mobile No. [protected]/[protected]
Bilaspur
+2 photos
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Complaint marked as Resolved
Pantaloons Fashion & Retail customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2015
Pantaloons Fashion & Retail Customer Care's response Complaint noted..We shall get back to you.
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