Panvelkar Group — Complaint against Misleading information and mis selling---### service--Total scam

Address:

Badlapur, Maharashtra

Hii all, I want to make you guys aware about a big fraud happening in real estate.

I went to book a flat and after 3-4 hrs of complete discussion I booked a flat. I was told by salesperson Tushar Bhadane that pay token and if loan gets sanctioned only then we will process.

If loan is not getting sanctioned and rejected by bankers, amount will be refunded but here they took money and kept it for 3-4 months and atlast told me that loan can't be done. Now they are not refunding my money.

These are none other than Panvelkar Greens. I request @PanvelkarGroup to help me in this case or else I'll have to take other actions. I have all recordings or discussion and calls.

Today again I was contacted by Monali (CRM team of Panvelkar Greens). She called me to cancel the flat and Asking for cancellation letter. I told her that Mr. Rashesh Patel is assigned by Vijay Panvelkar. He said to wait, he will confirm. Monali said that banker already confirmed that loan can't be sanctioned. Monali is saying that Builder can't give my money back. I have all Recordings of the sales executive while booking.

I told the whole scenario that Tushar (Sales person) told me wrong info. He said, cheque will only be deposited when loan is sanctioned. If not, cheque will not be deposited and amount will be refunded. Monali is not ready to listen and saying money can't be refunded. She said that recording have no value, sales person will deny even is issue gets escalated. No one will believe me or the recording.

Monali is from builder's team. She is the least bothered employee. When afte so much, I said If I'm not getting my money I'll have to send a legal notice and they you guys will be forced to pay amount and with interest and also penalty for harassment. She said do whatever you want. Apko jo krna h kr sakte hai.
Is this any response to a customer?

Monali also told me that Tushar is from Justo and Justo staff who were there in Panvelkar Greens also lied to 2 3 other customers and said about refund. I said that this is not my fault if Justo is lying to customer, i have not hired justo so Panvelkar should be dealing if Justo guys are lying to cx. Why should I face this issue. She just kept saying that you have read the declaration why have you signed?

Don't mind but Panvelkar group have the worst sales and CRM team. Monali blocked me from her mobile no. I contacted Amit chavan so he said contact Justo (Tushar). I said Tushar is not responding. He said he can't help me he is no longer working with Justo.

Monali who is handling CRM from builder's aide has blocked me from her mobile no. And not responding, Amit chavan is not responding, Tushar is js not responding, Shailesh left Job, Hariom banker is saying its not his work contact Panvelkar.
What should I do?

This is the worst service I have experienced.

I have already posted on Twitter and I will ask everyone to share it if not refunded. I will not stop even if I have to go legal. I want my money back.