Paramount Tpa — Rejection of Online Medical bill for claim reimbursement

Website:www.paramounttpa.com

We had bought around 25K plus medicine from 1mg in duration of 3 months during my father's treatment which falls under reimbursement period. We had submitted all the relevant bill provided by 1mg to Paramount. Paramount rejected these bills on mere ground of duplicate copy though similar bills from 1mg were accepted by other insurance providing in the past. I don't understand the logic used by Paramount as other insurance provider like the Star Health and Medi Assist had accepted similar bill in past.
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