[Resolved]  Parle — Buscits

Address:452001

Hi i have purchased parle gi biscuit some days before but they have not meet my expectations when i opened biscuit packet in front of my guest my god most of are broken that time my situation was really embarrassing. I am a regular customer of parle gi but after this insidence i think i will not buy any more.parle gi is a very good brand we are not expecting this tipe of mistake from parle gi. I am using your buscits and candies very regularly they are very tasty but this type of insistence will broke our heart like your broken buiscits which i habe purchased so this is my humble request to you people kindly maintane your service and pamper your customer so that they will feel like member of parle gi and respect your market image.
All the best for good services
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Aug 25, 2019
Complaint marked as Resolved 
Parle customer support has been notified about the posted complaint.
Verified Support
Jul 18, 2019
Parle Customer Care's response
Thank you for informing us on this we will take care of this in future..

You can also contact us on our Customer Care cell on the below given details:

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz
Complaint comments 

Comments

Dear Mr. Navdeep,
Your patronage of our products is greatly appreciated. The unfortunate experience you had with one of our product is an exception rather than the rule. We thank you for bringing this incident to our attention.
Permit us to inform you that we, here at Parle, are doing our utmost to maintain the high standard of our products and we always look towards our customers' satisfaction. We regret that you were a victim of this unfortunate circumstance.
Kindly Provide us with your contact number and address with the PKD and Batch number of the complaint packet for us to generate your complaint and send our representative to collect the sample for further investigation in the matter.
In the alternative kindly contact to out Consumer Care Cell details mentioned below as well as the product packets.
We are extremely sorry for the inconvenience caused to you and sincerely apologize for the same.

Thank you...
CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz
Visit us at www.parleproducts.com
Contact Person: Ms. Rachana More
Dear Shivpooja,
Your patronage of our products is greatly appreciated. The unfortunate experience you had with one of our product is an exception rather than the rule. We thank you for bringing this incident to our attention.
Permit us to inform you that we, here at Parle, are doing our utmost to maintain the high standard of our products and we always look towards our customers' satisfaction. We regret that you were a victim of this unfortunate circumstance.
Kindly Provide us with your contact number and address with the PKD and Batch number of the complaint packet for us to generate your complaint and send our representative to collect the sample for further investigation in the matter.
In the alternative kindly contact to out Consumer Care Cell details mentioned below as well as the product packets.
We are extremely sorry for the inconvenience caused to you and sincerely apologize for the same.

Thank you...
CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz
Visit us at www.parleproducts.com
Contact Person: Ms. Rachana More
Hi,
I’ve been fond of ParleG since childhood. The taste and the signature essence I can still feel in my mind. But with time it has change a lot. The biscuits have lost their taste and typical flavour. They are also very dry and hard now, rather than being soft yet crisp. My most recent purchase of the biscuits have been extremely disappointing. Please bring the original recipe back.

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