[Resolved]  Parle — found hair in my biscuit

Hello team,
So i bought a pack of hide and seek from my office in powai, mumbai. And came across a piece of hair in it. Baked with the biscuit.. Is this the quality of product that we should be expecting from parle now.?

Apart from the fact the quality has been deteriorated.. I tried complaining about the same by tweeting and sending a message on facebook to the official hide and seek page.. And got no response whatsoever. The irony is they say that they would typically reply in an hour and now it's been two days.
Clearly feels like the customer complaints against the products are heard by no ears out here. I am rehoping to receive a response to this. Have the biscuit packet for investigation.
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Dec 8, 2017
Complaint marked as Resolved 
Parle customer support has been notified about the posted complaint.
Verified Support
Nov 07, 2017
Parle Customer Care's response
Kindly contact our customer care cell as the information mentioned / declared on the product packet as this is not our official email id.

Customer care cell info as below:

contact 6691 6929

Email: [protected]@parle.biz
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