[Resolved]  Parle — Fungus on the biscutes

To whom so ever it may concern, This morning 7th September 2015, i bought Milano Centre filled cookies in Goa Calangute this product not only did not meet any quality requirements, but it also gave me a number of serious inconveniences. I am extremely dissatisfied and disappointed with your products. Apparently i have found cookies with fungus on it, which is not acceptable. The manufactured date is 4/ 4/ 15 and the product is best before 6 months. Attached are the pictures for your reference. Would appreciate your immediate action & response
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Aug 18, 2019
Complaint marked as Resolved 
Parle customer support has been notified about the posted complaint.
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Jul 18, 2019
Parle Customer Care's response
resolved..
Complaint comments 

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Respected Customer,

Your patronage of our products is greatly appreciated. The unfortunate experience you had with one of our product is an exception rather than the rule. We thank you for bringing this incident to our attention.

Permit us to inform you that we, here at Parle, are doing our utmost to maintain the high standard of our products and we always look towards our customers' satisfaction. We regret that you were a victim of this unfortunate circumstance.

To resolve your complaint, kindly give us your contact number and address, for us to send our representative to collect the complaint packet and sample to investigate in this matter. in the alternate kindly contact us on the below given modes.

We are extremely sorry for the inconvenience caused to you and sincerely apologise for the same.

Thank you...

CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz Visit us at www.parleproducts.com Contact Person: Ms. Shilpa Sonkar

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