[Resolved]  Parle — no promo code in hide and seek packet

I bought a packet of parle hide and seek rs. 30 pack and was expecting a 15 rs cashback as mentuoned on the packet. I made an account on paytm mall and did as the instructions read. But when i opened the pack there was no promo code inside the packet. I don't know whether this is a packaging error or false marketing, but this is really pathetic. Will never use parle products if such things continue to happen. Please refund my due amount and rectify this problem as soon as possible.
Thank you!
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Nov 30, 2017
Complaint marked as Resolved 
Parle customer support has been notified about the posted complaint.
Verified Support
Oct 30, 2017
Parle Customer Care's response
Kindly contact our customer care cell as this is not our official id.
Complaint comments 

Comments

I am purchase Parle Back Smith from D-Mart but in this packet Code not properly typed in packed, thats why i am unable to take Rs. 18/- Cash back, pls give any reply.

Sir,

I purchased Hide and Seek biscuit with offer of rs.15 paytm cash back. I completed all the processes which were printed on the wrapper. But I did not get my paytm cashback.
So I request you to send me my cashback.

Thanking you
Sanjeev Kumar Saxena

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