[Resolved]  Parle — no promo code to avail offer on paytm

I am kshitij paliwal of jaipur rajasthan, i bought a hide&seek biscuit today. There was an offer of availing 15₹ from paytm by using a promo code on their website. It was told in the wrapper that the promo code is inside the packet but there wasn't any. I am not getting any help from www.paytmmall.com/care either. It's irresponsible behaviour. I want an answer.
I am also unable to scan the qr code shown in the wrapper as the paytm mall app is not recognising it. It's total misconduct.
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Oct 20, 2017
Complaint marked as Resolved 
Parle customer support has been notified about the posted complaint.
Sep 14, 2017
shilpa dama's response
Please give us update on actions taken by you.
Verified Support
Sep 15, 2017
Parle Customer Care's response
Kindly contact our customer care cell as information given on the packet.
Complaint comments 

Comments

I want to let you know that there are so many small insects in your 20-20 biscuit which isn't expired as per mfg date. Here i am attaching photos for reference.

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