[Resolved]  Parle — parle hide & seek choco rolls

Address:	122017
Website:	www.parleproducts.com

This is with reference to the recent promotion going on for paytm cash back on buying parle hide & seek choco rolls where in the buyer is required to use a code given inside the pack on paytm app to claim cash back. However to my surprise the code given inside the pack is not complete. It has been partially erased. Refer enclosed pictures. Can you kindly explain if this is a case of fraud where buyers are being duped by giving such baseless schemes. If in case a suitable and timely response is not received in a timely manner, i shall have no other option but to escalate this further or may be will take this to social forum to make people aware of such practices being followed by such a big brand. On my complaint to customer care, i was just informed that the new code will be informed to me, however, i am not concerned about the new code. All i want to know is that why such practices are being followed. Why the consumers are being duped? Just becuase i raised this issue i will be given the new code but there must be many others who are cheated this way and they do not follow up considering the miniscule amount.

Expecting a satisfactory response at the earliest.