I bought a packet of hide and seek biscuits from reliance fresh, on opening it, I found the chocolate layers were white in color, on careful examination you could see a fungus formation on biscuits. the batch no is PN 17C B and packing date is 17/08/2020 the biscuits were in fully packed condition.
My question to the company is,
What are the quality standards which are mandated for packaged food products.
Some of these biscuits were consumed by children before the issue could be detected and this is not the first this thing is happening, I have personally thrown buscuits twice before because of same issue.
Does the company have no social responsibility towards the society.
This is a serious breach of quality. If some mishap occurs due to substandard quality of biscuits the company (Parle Ltd) is morally and ethically responsible. Kindly ask the company to justify?
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