[Resolved] Parle — problem in happy happy cake

Rohaoza

from Mumbai, Maharashtra

Address:

401209

I had brought 2 happy happy cake product from D-mart on - 6th August 2017. While my daughter ate one packet which is good an in proper condition but while she open 2nd packet and started eating that cake tasted like a roten thing which was smelling like plastic. I then wrote a mail to their consumer service id but i have not got satisfied answer from them.

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Sep 15, 2017

Complaint marked as Resolved

Parle customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2017

Parle Customer Care's response Dear Mr. Rohan Oza,

As per our information we have replied to your mail dated 6th August 2017. For more assistance kindly contact to our Customer care cell only or wait for them to contact you after their investigation.

Regards
CONSUMER CARE CELL
Parle Products Pvt. Ltd.
North Level Crossing, Vile Parle East,
Mumbai - 400 057
Phone No. :[protected], Email : [protected]@parle.biz

Aug 16, 2017

Updated by Rohaoza After your revert i have shared the photo graph of batch number which they required. It has been 10days after sharing the batch number with your person. What kind of investigation is going on that after 9 days also there is no update.
is this the kind of seriouseness that is being carried out by your company.
Kindly confirm by when will i get a revert from the company and what is the action that they are going to take.
If ido not get a promt revert i will make a video and make it viral on social media and channel.

Sep 11, 2017

Updated by Rohaoza What has happened to my complaint I have not received any update or call from your company on the issue.
Is company sleeping on my complaint.