[Resolved] Parle Products Pvt. Ltd — " defective " parle monaco biscuit | |||||
I have purchased parle monaco regular 75 gm. Export quality, on 23 rd august, 2017. (Receipt is available) On 8 th september, 2017, i opened one packed, i noticed & found "defective" monaco biscuit. A foreign material is embedded in the biscuit. Code no. Is not visible & readable. Is wrapper printer approved by cb, ab, and iso: 22000 & fssc: 22000? It is for information and necessary action. I have already forwarded my complaints to : 1) parle products pvt. Ltd., mumbai 2) certification body : dnv-gl business assurance india, mumbai 3) accreditation body: dutch accreditation council 4) foundation organization iso:22000 5) foundation organization fssc:22000 Note : (1) a problematic biscuit sample, receipt and biscuit wrapper are Available. (2) send your representative to collect the same, To resolve the complaint. Was this information helpful? | |||||
Aug 20, 2019 Complaint marked as Resolved Parle customer support has been notified about the posted complaint. Verified Support Jul 18, 2019 Parle Customer Care's response resolved..
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1 Comment | |||||
Comments
Dear Yogeer, With the evidences you have please file complaint with your are District Designated Officer (Food Safety) to resolve this issue since the product needs testing and confirmation of foreign material as claimed by you. Food Safety Dept will not respond to your posts in Consumer Complaints Forum
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