Patanjali Ayurved — Delay in order processing

Address:	Patanjali Ayurved Limited, Haridwar, Uttarakhand - 249401
Website:	www.patanjaliayurved.net

I had ordered a DIVYA SWASARI CORONIL KIT from Patanjali Ayurved website ( paid Rs 605/- online). My order no. is [protected]. Order date[protected]. Even after 14 days, the order has not been shipped yet. The Patanjali Ayurved team responded to my email and stated that they have sent the product via DELHIVERY courier (AWB no.[protected]. However, on enquiring from Delhivery, I got to know that they have not been handedover the shipment yet by Patanjali Ayurved. I have tried to call their helpline, but no one picks even after waiting for 8-10 minutes. I have tried calling atleast 50 times. They have even closed the online query I had raised via email. It has led to my mental harassment for the past 10 days. There is no option to even cancel the order.