Patanjali Ayurved — Sale of products without bill

Address:

Chennai, Tamil Nadu, 600 037

On 21/9/2016 i purchased 13 products of patanjal from "patanjali arogya kendra & store, 35/2, g/f, spartan avenue mogappair, chennai-600 037. i found the problem deficiency and defects in selling of the store:
1.in adequate sales assistance persons. the shop has surveillance camera, still they suspect all customers as thief and do not allow them to select the products. they do not allow their personal shoulder bag with cash in it with customers. it is insult to customers.
2. they do not store all products that you send. no labelling on the shelf to enable customers to identify easily.
3. the store do not have the list of products they sell. the customers find it difficult to find their needs. searching is like finding in the forest. no segregation of products. they mix up groceries, confectioneries, domestic needed products like honey, jam, health drinks, etc,
4. the ayurvedic products are hidden in the inner part of the store where the customers cannot go near or the store keeper is unable to find out correct medicines. there must be pamphlets to indicate the ayurvedic products, what for it is meant, and the cost. there is neither ayurvedic doctor nor the storekeeper is qualified to explain and prescribe medicines. the customers are afraid to take such medicines in the absence of details.
5. billing has not been properly done. i purchased 13 products for which 12 products for rs.577/- alone was billed and for almond rs.200/- was collected without bill. (bill no.5993 dated 21/9/2016)
6. the shop is not maintaining swipe machine for payment through atm debit cards or credit cards. if this is done sale would be much more due to customer convenience.
Kindly instruct your outlet shops to rectify their defects mentioned above and you will find a boost in sales. periordical inspection is suggested.