Paybackbazaar — refusing refund

Address:

New Delhi, Delhi

this complaint is for online recharge of DTH tata sky from the website of (payback bazar). on 16/06/2015 around 1:pm i visited this website for online recharge. i paid 190 rupees through net banking of HDFC. and they deducted the payment of 190 but i did not get the recharge. when i asked for refund they told me to take vouchers but i said i want my money back then after i could not get any messages from them. i have proofs. and i am frustated with their ignorance behaviour. here are the deatails. Your Transaction has been failled.Please find details below" Transaction Receipt Order no: #[protected]Jun-15 [protected]@yahoo.com Please do not worry, this amount will be credeited back to your Payback Bazaar. account through a Discount Voucher within 24 hours. If you do not get any reply within 24 hours, please let us know immediately at [protected]@paybackbazaar.com then i asked for refund and they said... Hi, We need some information to track your transaction status. So, Please forward : registered mail id Transaction ID Date of transaction. Without that information we are not able to give you the solution. Thanks Priya www.paybackbazaar.com TNI PVT.LTD Operational Office : Level 3, Above Audi Showroom, Link Road, Andheri (West) Mumbai – 400053 i gave my transection details then afer i got last message from them.. Hi, Sunny Would you like to have Gift Voucher For your Failed Transaction ? Please Confirm Thanks Priya www.paybackbazaar.com TNI PVT.LTD Operational Office : Level 3, Above Audi Showroom, Link Road, Andheri (West) Mumbai – 400053 (this is the last message from them) then daily i drop one message to them stil they ignoring.