[Resolved] Paynimo / Techprocess Payment Services — payment problem amount not received

Sahul Hussain

Address:

642001

I am cable tv operator doing business with tamilnadu arasu cable tv corporation limited. I used to pay the amount through paynimo gateway (As you are the service provider for tamilnadu arasu cable tv corporation limited).

I did transfer a payment 450 on today to tamilnadu arasu cable tv corporation limited via your payment gateway. After the payment transfer, amount not credit in tactv account.
But my bank account send confirmation message, when the amount came back?

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Mar 3, 2020

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

With reference to your below mail, kindly provide the transaction details to check from our end.
Bank Reference ID:
Merchant transaction ID:
Transaction Amount:
Transaction Date:
And also bank statement for same.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

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Comments

Pradeep K

I did paid monthly due on last 21/01/2020, but amount was debited my bank account, i contacted paynimo gateway their said within 7 days you will get back your bank account, till now i didn't get, i contact again paynimo he said "you contact your bank then cut it" till now i didn't get,