Paytm — Amount charged more than MRP

Address:

New Delhi, Delhi

R/Sir, This is w.r.t. the order no. [protected] for Valtellina Pollycotton Circle Design Single Bedsheet and Valtellina Pollycotton Geometric Design Single Bedsheet. I have already received the product . However when I saw the MRP on the product, it is showing 175 INR. However I was charged Rs. 309/- for each of the bedsheets. It is surprising that how the seller can sell the item more than MRP and that too with around Rs. 134/-. For the last few days I am perusing the case with paytm customer care. But they are not resolving the complaint. They are saying that 175 INR is a product code not MRP. Now surprisingly they do not understand the meaning of INR. On the product no where 309 MRP or any other tag is mentioned. They are continuously saying that 175 INR is product code not MRP. They are also not provding any proof of Rs. 309 MRP on the product. Hence paytm not only cheating the customers but also they are flouting the govt. rules and policies. In view of the above Paytm may be requested to either refund the amount more than MRP or get the product back & refund full money to me. Other friend are also advised to be very careful in buying the product from such fraud sites. Regards Gopal Garg