Paytm — Amount debited for bus ticket never refunded back to my account

Address:	600093
Website:	paytm.com

I booked a bus ticket through Paytm with RSR Travels on May 16th 2016 and my money was also debited in the amount of Rs.912.04. But the Travels didn't allow me to board the bus stating that this ticket booking is a double entry and they don't have any gateway with Paytm for bus ticket booking and advised not to book tickets using paytm. They also added that they never get any issues when tickets are booked using Redbus application. I am tried of explaining this issue to Paytm care but they are still giving same answer stating I have completed the journey and they are not taking any steps to check with the Travels whether I boarded the bus or not.
My order id [protected]. Paytm is money pluckers from innocent customers.