[Resolved] Paytm — Amount is not refunded even items are returned 1 week ago. | |||
I returned 2 items of paytm order no.[protected] and[protected] items are in it i return 1 out of three items) 1 week ago but the amount of that items are not refunded/cashback to me. I have sent mails but no proper response is found from the paytm care center. I also sent the return slip scan copy to us but they don, t take any action about that please take some action about that and return my amount back to me soon. I also call on your customer care number but they don, t response from the calls. Please solve the query. Thanks, Punam. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 12 0477 0770 [Head Office]
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We are very sorry to read your issue here. The best way to resolve any concern is to send an email to
us at [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That's our promise!
Please note that your refund will be processed within next 20 working days.
Should you require any other assistance, please send us an email at [protected]@paytm.com.
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Paytm Customer Care