Paytm — Bus ticket booked from paytm but actual service was stopped before booking still booking is available from paytm

Address:

Hyderabad, Andhra Pradesh

I have booked the bus ticket around a month ago from Kadiri to Hyd . There is no proper information from vender side as well as your end. Y'day I had tried to call your care number as many number of times but no one picked my call. Without proper notice or any message the bus had cancelled "How customer knows that this bus has cancelled" Y'day when I board into the bus operator not allowing me to inn because, according to them this bus had cancelled from apt 1st onwards. I struggled alot at the time of 10:30PM. There is no alternate bus facility for us because It is small town. from your end also not providing proper numbers to contact customer care as well as bus operator number. so I was unable to travel. later I raised a ticket RCtkt[protected] on May 4th till now this ticket has not resolved even I sent repeated mail but no response. Finally I decided do not trust paytm. RBI has to take this opportunity and take action on this type of sites.