[Resolved]  Paytm — cashback not received

Address:Allahabad, Uttar Pradesh

I ordered a dell laptop with order number[protected].i received the product but Still i didn'T got the cashback.when i try to redeem it says"your paytm Wallet limit exceeded .please contact [protected]@pAytM.com.i sent a Email 3 days ago but cash back is not received.they dont replY.
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Aug 14, 2020
Complaint marked as Resolved 
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I havw not recieved my cashback of rs50 on using code WC50 for order no.[protected]
I have purchased item from paytm and still waiting of 6000/-cashback.
I have purchased 50, 000/-laptop from paytm.
Today last date of complaint solution.
Mobile No.[protected]
Hi Team

paytm user id is: gogreen2.[protected]@gmail.com

Promotion offered by paytm as "purchase a product from Ebay and pay with Paytm account you will get 15% cashback in you account"

Hence I purchased a product from Ebay on 23/03/2015 worth Rs 2, 091.18 and paid the order by Paytm. as per promo from Paytm 15% cashback not received till now.

I raised complaint to paytm customer care (Ticket #[protected] and they replaied as


"Hi there,

Sorry for the inconvenience caused.

Please note that cash back was not credited due to some technical issues. It will be credited within 24 to 48 hours. In case it's not credited, please get back to us at [protected]@paytm.com.

I hope this helps. Should you need any further assistance, let me know.

Look forward to see you again at Paytm.

Best wishes
Team Paytm"

so i wait for more then 2 days but they did't add any cashback in my account so i sent lot mails to them but they did't not replay.

I request to you please help to add my cashback.

Please note the paytm transaction details

BILLDESK Order #BPT[protected]
Paytm Cash Txn ID 2D2426B24B5FB4AC

Please note the ebay transaction PaisaPay ID [protected]


Thank you

Regards
Mohanraj
myself sudhir and mobile number/paytm id is [protected]. As per PAYTM and groupon offer of 550 cashback i have purchased one item from GROUPON with PAYTM wallet.
As per the guidline provided by PAYTM website i should get cashback but its more than5 days over i didnt received cashback yet!!!

My conclusion here is either offfer on paytm website is fake or paytm is totally waste, unmanaged website which cannot compit with Flipkart and amazon and snapdeal.

Morover i have dropped an email on their [protected]@paytm.com, but they only replied once that they would need 2 more days. now even that two days as well over.

SO requesting all to lets be togather and file a case against Paytm. Already 8 to 10 peoples are approached me for legal action.

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