Paytm — Deduction of money for no service

Address:560072

A company that is investing so much on advertisement and wanting to grow big should have some moral and ethical responsibilities since they deal with cash.

I recharged Paytm account with 1000 Rs. and in no time they deducted 232.85 Rs. from my account.

In Spite of writing numerous mails, they fail to respond and finally when I contacted their CEO @vijaysekhar, things started moving in just about 5 minutes.
My joy was short lived since they now pass the buck on Uber.

Unfortunately I was not in the country to use the service that they claim I have utilised!!!

I am hoping some good sense will prevail and they will sort out the issue.
God bless them.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20036
    Pending
    0
    Resolved
    1738
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information