Paytm — delivered defective item and return not initiated from paytm.com

Address:

Bangalore, Karnataka

I bought a laptop from PayTM on 25th feb 2015, Order No[protected], the deliverd laptop is defective. so i raised query and asked for return of the item. since then i have not got any update on this return of delivered defective item from Paytm. Due to this I am facing lots of problem aas i dont have any working laptop and it is hampering my work very badly.