Paytm — EMI Conversion - Neither Paytm nor seller supporting ... amount being charged as single payment.

Address:

Ghaziabad, Uttar Pradesh

Hello Team, This is in to the transaction performed on 20 Aug '15 @ 12:23 pm against Order[protected] for Philips HR1863 700 W Juicer (Black) on Paytm website. Details # ORDER NO.[protected] EMI Transaction No [protected] As per the option of payment selected i.e. EMI on the website, the amount needs to be divided into Equal Monthly installments and the instruction needs to be sent to Bank by the Merchant. Paytm Customer care executive says I need to talk to Bank and convert it. Seller Merchant states He cant do anything as I paid the amount to Paytm. As per bank they have not received any instructions from merchant to convert the transaction into EMI. This is not the first time, I am purchasing something online on EMI. Usually the seller / merchant website send the instructions to the bank within 48 hours or by the time the item is delivered, and bank convert the amount into EMI accordingly. But in this case, nor the merchant nor the seller are supporting . Kindly Help. Regards Prabhjeet Singh EMail - [protected]@yahoo.co.in Tel # [protected]