[Resolved] Paytm — Fraudulent in the name of cash back within 7 days. | |||
Hi, There was an offer going on paytm.com in which customer was supposed to get 40% cash back on any product. The commitment was that the cash back will be credited to the customer's account within 7 days of delivery of the product. They were selling those 40% discount coupons for 10 Rs. After completion of 7 days I tried inquire the same with them and sent them a mail. I did not receive any mail from paytm except one which said that "You ticket has been generated and will be resolved within 24 hours". After 2 days I received a mail saying that your ticket has been resolved please give us a feedback whether you are satisfied with the service/resolution. I checked my account balance but no money was credited in my account. It has already been 12 days and i have not heard a word from them. It's not the money I am concerned about. It's hardly some amount but the way they are trying to fool people is not right and I was some very strict action to be taken against him. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Jul 21, 2014 PayTM Mobile Solutions Customer Care's response Hi Anurag,
We are going to do our best to solve your problem.
To help you, We need some additional information. Could you please send us the following details so that we can check and resolve the issue at once.
Registered mobile number/e-mail ID
Order Number
Look forward to see you again at Paytm.
Best wishes
Team Paytm
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1 Comment | |||
Comments
My order no [protected] code no 851359.plz add money to wallet.because I m nnot receireceivreceivwdreceivwd money my wallet balance
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