Paytm — Has delivered unsealed laptop and not compensating for missing battery

Address:	Surat, Gujarat, 395006
Website:	www.paytm.com

I have placed order of laptop as on 17 October 2015 and my order was conformed by paytm and it was delivered on 23 october 2015 and when i got order and open it at that time i was that the inner box seal was not sealed and then i found that battery missing so that i have informed to paytm on the same day of delivery (chat with paytm is added in attached photo as a part of proof).

I informed to paytm about missing battery on 23 october 2015 and then they have excalated the issue to the concern and whenever i ask to shedule return at that time they told me that we have escalated your issue and we will be back within 72 hour( request you to check the attached chat images ).

E very time they are saying that we escalated issue to the concern team but not giving me resollution.

I informed to paytm that if i will use laptop without battery for a long time then may be it will affect to my laptop so please either shedule return or ask me to purchase it from market but they didnt gave me any responce . i have informed to paytm again and again more than 6th time but thenalso i didnt got any replay

so that i informed them that it is my last mail if i will not resollution then today i will purchase battery from market and you have to compansate me for that battery but i didnt got replay so that i have purchased battery from market and shared invoice with them to comp ensate.

i informed to paytm regards to missing battery as on 23 october and they sheduled return on 25 november so you can imagine their resollution time and i cant be able to return my laptop because of i have already purchased battery from market because of they didnt gave me replay even after completing one month . And also want to clear with you that they gave me replay after i writting on social website like twitter

so i request you to please do something for this and register complain against to paytm here i have cleared whole matter with perfact date and also i shared the chat which i done with paytm as proof .

I hope that you will understand my situation and will register complain against to paytm