Paytm — Lenovo P70 mobile

Address:

Hyderabad, Andhra Pradesh

I have purchased this mobile from PayTm, only because of 15% cash back offer. I had encountered the problem with the payment for two times when i applied the cash back code. Third time the payment got processed, but code didn't get applied (though i used the code). Immediately, I have contacted the PayTm customer care and they told me not to worry and they would give the casback immediately after i receive the product. I received the product but not the cash back, even after several requests sent them to the PayTm. Its almost two weeks now, but no cashback. Thus, i told them to take back the mobile and refund my money, which they agreed. There is no progress even in that aspect. No courier guy came to collect the mobile and i haven't receive my money as well.