Paytm Mobile Solutions — Amount deducted from bank but not added to wallet

praveen_2117

from Delhi, Delhi

Address:	Ambala, Haryana, 133001
Website:	PAYTM.com

Dear sir
I made online transaction in my PAYTM wallet for Rs 1000/ on 25th Dec. 2016. The money was deducted from my bank but was not credited to PAYTM wallet. I have made a request to my bank but the request was denied saying that the merchant will resolve the problem. Another mail was sent to PAYTM customer care but no reply was received even after 10 days. Please look into the matter and reimburse the money as soon as possible. The transaction ID is PRCR/00218923/[protected]/[protected].

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Comments

Rahul Sonam Kundra

from Amritsar, Punjab

It's been more 10 days the I am chasing Paytm to return the shipment order ID [protected] but they guys are not ready to refund and delaying the same after asking the same information again and again.
This is the worst online site where they are not even least concerned about the customer issue.

gayatri takalkar

from Mumbai, Maharashtra

My paymt recharge transaction was unsuccessful and hence has not been credited by RS.2000 But simulatneously my central Bank account has been debited by RS.2000. please let me know the current status of my paymt account at the earliest.
Mobile no . [protected]

Vidhu Prabha

Paytm Mobile Solutions — Cancellation of an order

Ref : 17501729 Ref : 19847488 Ref : 15724382

Hi,

I repeatably requested Paytm to cancel this order and refund the money to my bank account. But Paytm kept giving me lame excuses instead of resolving my issues.

I am forced to go to consumer forum now.