Paytm Mobile Solutions — duplicate product sent instead of original

syedbeeban

from Delhi, Delhi

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	paytmmall.com/tag-hbs-730-in-the-ear-wireless-earphone-white-CMPLXCOMTAG-HBS-730-GLOB33888D366F7EA-p

In web"https://paytmmall.com/tag-hbs-730-in-the-ear-wireless-earphone-white-CMPLXCOMTAG-HBS-730-GLOB3388...⇄ it is very clearly specified that the product is branded with 2 years of warranty,
Where as the product sent to me is a duplicate product without warranty card, made in china, more over voice is very worst quality.

The compensation which i want is need original product, i don't want refund for the product, instead i need original one

+4 photos

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Aug 28, 2017

Updated by syedbeeban product id is [protected], date of order & time: Thu, Aug 24, 2017 at 6:13 PM, web link used: https://paytmmall.com/tag-hbs-730-in-the-ear-wireless-earphone-white-CMPLXCOMTAG-HBS-730-GLOB33888D366F7EA-pdp

Aug 28, 2017

Updated by syedbeeban order id is [protected], date of order & time: Thu, Aug 24, 2017 at 6:13 PM, web link used: https://paytmmall.com/tag-hbs-730-in-the-ear-wireless-earphone-white-CMPLXCOMTAG-HBS-730-GLOB33888D366F7EA-pdp

Sep 06, 2017

Updated by syedbeeban no step has taken by paytm team, neither call nor mail regarding this, simply they refund the amount, but which is not what i expected, i want the product which they were specified in web