Paytm Mobile Solutions — Extra charges for bus ticket booking & cancellation | |||
Sir/madam, I have booked bus ticket from paytm wallet from digha to kolkata for 19th march 2017 (Paytm ticket id: onrzm2). Ticket pnr: gfcgnqy for three persons. Total fare was 1120.00 As per you instructions inr 913.00 for (Bus ticket & inr 207.00 for insurance charges. I have cancelled the ticket on 18th march 201. I have got inr 822.00. As per your instruction i have got a message the insurance charge has deducted from your tickets that is inr 207.00 + inr 91.00 = inr 298.00 Total 298.00 rupees has deducted from me. On the time of booking there has a instruction i'll get 100% refund within 24 hours. But i can't got it. My question is why are you cheated me & misguide the customer. You should maintain the rules and honesty. Why i paid for insurance twice i don't understand. Kindly clarify me & send my refund money properly. Now i am very much worried about my rupees in paytm. I am not secure. Any time you can deducted my money as a false allegation. My mail id is [protected]@gmail.com Was this information helpful? | |||
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