Paytm Mobile Solutions — Items not delivered

Address:700101
Website:Paytm

In the month of Oct, I have ordered 3 pack of same items. Through courier company Delhivery, they have handed over 2 pack to my security and took one signature. But in paytm tracking they updated all the items has delivered. After making a complain they shared the delivery confirmation slip but signature was missing their. Still they not refunded the money and demanding that product has been delivered. I can't understand how one can demand the product has been delivered without signature.
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    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
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