Paytm Mobile Solutions — Money debited but not add in wallet and not refunded in my bank account

Address:	Gandhinagar, Gujarat
Website:	Paytm

On the 17 january i am try to added money to in my mobile number [protected] wallet
Money debited from my bank account but not added in my wallet
Many days are complete but no any type of refunded
I am good customer of the paytm
But if paytm is not action so am not use it any case
My number [protected]
Transaction date 17 jan
Obc bank
Account number[protected]