Paytm Mobile Solutions — payment not transfer to bank account ... cheated

Address:

400063

Paytm doesn't transfer the amount to the merchant bank.
The following id is of success ful amount credit to wallet which is to be transfered to bank account

The transaction was done on 15.09.17, 05:18 pm
Wallet txn id[protected]
Order id : qr66ce94928cfe9103
Amount rs 1000

The details of failed transfer transaction
Wallet id: [protected]
Amount rs.988.20 after deducting charges

The amount is not yet credited to my account and cannot contact customer care because thier number is not working and if working it gets get transferred to auto responder which is of no use

Plz look in the matter