Paytm Mobile Solutions — Product not delivered, but they saying delivered!

Address:	400705
Website:	PayTM

Hello,

1st time in my life in online shopping, i have been cheated and fraud by paytm and there seller, there 3 people here, paytm, seller name;- seller : taboo cycle industries
Address :
H. no.4058/1, street no.2, opp dashmesh dairy, shimlapuri
Daba road, ludhiana
Ludhiana
Punjab
—
I have ordered:- taboo double seat red kid cycle - 14t
I have waited 2 days after i order from paytm, when i track that order, i was shocked to see that, as i stay at mumbai, the origin is ludhaina and the destination was the same ludhaina, it should be mumbai not that, after few hrs, i have received the msg that, your product is delevered, i have not received the product, they have cheated me paytm and that courier serice safe express, when i contacted them, they have told me that product is reached, hows is that possible, there was no courier reached at home, no one have taken my signature, there is no proof of my delevery signature! there is no proof to whom they handle the parcel! at 21st aug, when i was track the safeexpress to there website, it was show in transit, hows that possible at same time, they declare that product is delevered after few hrs, not possible, from punjab to mumbai within 2hrs?
Please help me regarding this, they cheated me, and i already paid in advance, after devered status, i cannot do nothing, if even i click on refund, how can i get refund, when there is no product in my hand?
Your order no is [protected]
Safeexpress waybill# : 81178987
I think, from courier side, they have cheated me, i feel now empty, dont know what to do, where to contact, paytm says, they have delevered, i want my money back or give my product!