Paytm Mobile Solutions — promised coupon not received | fake code given | |||||
I’d placed an order for two shoes on 14 june (Paytm order# [protected]) & applied promo code "fth1750" given on their website under which i would get a unique code to get rs 1750 off on paytm travel bookings. But it was mentioned in their t&c that it would be applicable after the return period of the product is over. I received the product on 16 june & got the email with that unique code too. I’d returned one of the shoes next day.in the email it was mentioned that the unique code will be activated on 4 july. So when i tried to use it on 4 july, i got an error "sorry, this offer has expired". On contacting their customer care they said since i’ve returned one item & now my order value is less than rs 2250, i’m not eligible for the offer. But i pointed out that no such policy was mentioned in the offer t&c & provided them with screenshot of the same. They have kept this issue pending since last 3 weeks & are neither giving me a working code, nor accepting return request for the order. Was this information helpful? | |||||
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