Paytm Mobile Solutions — timex watch

Address:New Delhi, Delhi, 110059
Website:paytm.com

I have ordered a timex watch through paytm order no. [protected] (Seller xl retail pvt. Ltd., banglaore, karnatka)

But they have send it in duplicate box (Picture attached) & they generate invoice billing more than mrp. Billed 1495/- (But mrp is 1395/-)

My statement for duplicate box is based upon the description of product which is not mentioned on the box.

Now i am in doubt whether the product is original or not???

This is the breach of faith of any customer by paytm seller.

Regards

Rakesh rawal
+2 photos
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Sep 02, 2018
Updated by rakesh43246
The Paytm is selling the Timex watches through unauthorized seller as per Timex.

The Timex has confirmed that " XL retail Pvt. LTD." is not authorized seller of Timex, in this case all warranty will be cancelled by Timex.

Not such policy expected from Paytm.

Breach of our faith in PayTm.

Regards
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