Paytm Mobile Solutions — Wallet issue

Address:

Warangal, Andhra Pradesh, 506007

Money debited from my bank account and not added to paytm wallet .I have written mails but response is too late from them and also in a negligence TID [protected] amount RS 500/- date of transaction 4/12/2016 it's already more than 15days completed till I haven't received any proper response.u don't even have 24*7 contact number mentioned in the app. kindly solve as soon as possible