Paytm Mobile Solutions — wrong damaged and broken item in the original packing

RVarma5586

Address:	Visakhapatnam, Andhra Pradesh, 530047
Website:	www.paytm.com

Order id #[protected] in paytm

I have placed the order worth rs 4000/- and what i received is a complete damaged, broken item and that too other brand but packed in original box.

When i tried reaching the customer care email "[protected]@paytm.com" i am getting a return mail from [protected]@paytm.com saying
"we do not monitor this email address. If you have an issue with any of your orders, please raise your concerns using paytm app."
But there is no option as such in paytm app

Seller information : cyberstar
Address : f-237 priya darshini marg, surya path, shyam nagar, ext. Sodala jaipur

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Sep 14, 2017

Updated by RVarma5586 I have placed the order for f&d f380x 2.1 speakers worth rs 4000/- through paytm and the order no [protected].

When i opened the received product observed broken woofer of f&d of different model and the sub woofers are local once and that too completely broken but packed in original box.

I tried to contact the paytm care at [protected]@paytm.com received a return mail saying they dont monitor complaints at this email adress

I tried calling their custome care[protected] says number does not exist
Then again called at[protected] reply as wrong number