Paytm Mobile Solutions — wrong guidance by customer care executive

Paytm Mobile Solutions — wrong guidance by customer care executive

G gharpure.chinmay from Junnar, Maharashtra

I booked a flight ticket through paytm today and i called up the customer care executive to know more about the offer for 100% cashback on convenience fee. He asked me to put a 'flydeal' as the promo code to get 100% cashback on convenience fee. I did not get cashback. I called them up again and now the customer care executive says that you will get 100% cashback on next 12 flight bookings after putting the promocode 'flyzero'. This is a clear case of customer mis-guidance +1 photos Was this information helpful? No (0) Yes (0)
Nov 04, 2017 Updated by gharpure.chinmay I purchased an order of rs 99 on sep 9 2017, which stated that for next one year, i will get 100% cashback on convenience fee and no promocode needed. Here is the name of the order - flight zero convenience fee deal - 100% cashback on convenience fee on your flight ticket bookings for a year! Flight zero convenience fee deal - 100% cashback on convenience fee on your flight ticket bookings for a year! Now when i book flight tickets, i do not get any cashback on convenience fee and now in my paytm account, it says the offer has expired
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