[Resolved] Paytm — MONEY DEDUCTED FROM MY ACCOUNT BUT PAYMENT NOT DONE TOWARDS MAHANAGAR GAS BILL PAYMENT | |||
HI. I HAVE MADE PAYMENT OF MY MAHANAGAR GAS BILL THROUGH PAYTM.COM SITE ON 27/05/2014. DURING THE TRANSACTION THE AMOUNT WAS DEDUCTED FROM MY ACCOUNT BUT PAYMENT WAS NOT COMPLETED TO MAHANAGAR GAS BILL.. ON PAYTM SITE IT SHOWS PAYMENT RECEIVED BY PAYTM BUT PAYMENT TO MAHANAGAR GAS IS PENDING. HOW IS IT POSSIBLE. ALSO AFTER FEW MINUTES I RECEIVED EMAIL FROM THEM THAT IF THE PAYMENT IS UNSUCCESSFUL TO MAHANAGAR SITE THEY WILL REFUND THE MONEY BACK TO ME WITH IN 2 HRS, BUT NOW TWO DAYS HAVE PAST. ALSO I HAVE EMAILED TO THEM ON [protected]@PAYTM.COM THREE TIMES BUT STILL NO FEEDBACK FROM THEM YET. ALSO I HAVE COMMENTED ON THE SAME ON PLAYSTORE BUT THEY DONT SEEM TO BUTHER. NO REPLY OR ANYTHING FROM THEIR END. THIS IS REALLY CHEATING CUSTOMERS. ATLEAST THEY SHOULD UPDATE ONT HE SAME. THEY SHOULD CHANGE THEIR TAGLINE 'INSTANT REUSABLE REFUNDS' FOR NAME SAKE ONLY. MY TRANSACTION DETAILS ARE AS FOLLOWS Paytm order no:[protected] 27 May'14 9:53 pm Bill Payment Mahanagar Gas - Mumbai[protected] for Rs. 855 ₹ 855 Pending Amount paid ₹ 855 Success Corporation Bank DC Transaction ID : [protected] ₹ 850 PLEASE HELP Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Hi, I am also facing the same issue with Paytm. They just deducted the money from my bank account but not credited to Mahanagar gas. I tried to follow up with them but there is no response from Paytm. Now Mahanagar gas recovery agents are banging my head for the amount as the amount is also too high.
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