Paytm — Money is not refunded

Address:

Jaipur, Rajasthan

Hello I have ordered Hyundai 21600 mAh Power Bank (White) order NO[protected] on 26 NOV 2014 & I have recieved on 2dec2014 but the Power Bank is second hand so i call paytm for return my money So paytm customer care told me that you courier that product by yourself, So i have courier that product to the given address & mail that tracking no. to paytm customer care & through traking id it was delivered on 8th dec 2014 but today is now 18th dec, Still I had not recieved my money back even if i try to contact with Paytm Nobody is picking phone from past days.